Refund Policy

1. When you can get a refund

You're eligible for a full refund if all of these apply:

• you ask within 7 days of your purchase date;
• you've completed no more than 20% of the course's lessons; and
• you haven't submitted a mock exam for personal grading.

Grading a mock exam takes real time, which is why a graded submission ends the refund window. Before you submit, the progress bar on the course page shows how much of the course you've completed.

2. When refunds aren't available

• Requests made more than 7 days after purchase.
• Free courses, and access I've given you free of charge.
• Accounts suspended for breaking the Terms of Service, for example by sharing course material or login details.

3. If something goes wrong on my side

If you were charged twice, couldn't access a course you paid for, or I permanently withdraw a course during your access period, I'll fix it or refund you, regardless of the 7-day window.

4. How to ask for a refund

Email nishimalvi1412@gmail.com from the address on your account with the course name and your purchase date. You don't have to give a reason, though feedback helps me improve. I'll reply within 3 working days.

5. How refunds are paid

• Approved refunds go back to the original payment method, through Razorpay or Stripe.
• Banks usually take 5–10 working days to show the refund on your statement.
• Once a refund is processed, your access to that course ends.

6. Questions

Not sure whether you qualify? Just ask: nishimalvi1412@gmail.com or the contact form.